At Bridge Hall Primary School, we are proud to offer a caring, inclusive and supportive environment where every child can learn, grow and shine 🌟—both academically and socially.

However, we understand that there may be times when something doesn’t go quite as expected, and you may wish to raise a concern or make a complaint.

We value your feedback and are committed to working together in the best interests of your child. Open communication helps us improve and ensures that any issues are dealt with fairly, promptly and respectfully.

👇 Please see the document below for the steps to follow when raising a concern or making a formal complaint.

If you ever feel unsure or would prefer to speak to someone before submitting a complaint, please don’t hesitate to contact the school office — we're here to help! 0161 480 7889.